Resolved -
Github is now back up, Recast.AI services are back to normal.
May 31, 13:03 UTC
Identified -
Github has an outage ongoing, as we've our authentication made with Github, this outage impacts the platform and slows it down due to request timeouts.
You can check Github status at https://status.github.com/.
May 31, 12:49 UTC
Resolved -
Service is back to normal.
May 23, 14:10 UTC
Monitoring -
We've deployed a fix in production. Trainings should now take only a few seconds.
May 23, 11:39 UTC
Identified -
Our data processing infrastructure is running behind which is causing inaccuracies in the training of the bots. No data has been lost, we'll update the incident as soon as the system is back to normal.
May 22, 21:00 UTC
Resolved -
The limit has been raised, everything should be back to normal.
May 19, 07:35 UTC
Monitoring -
We had an update from AWS, the limit will be raised in the upcoming hours.
May 18, 15:14 UTC
Identified -
Due to a limitation of our cloud provider (AWS), we can't create new hosted bots. We've opened a ticket and hope to be back up in a few hours.
May 18, 15:13 UTC